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Request a remark

You can choose to apply for a review of your IELTS score through a service called an Enquiry on Results (EOR).


To be fair to all test takers, if you are not happy with your result you can apply for a review of your results (called an Enquiry on Results) at your test centre within six weeks of the test date.

What is the IELTS re-marking process?

Here is what happens during the review process:

  • Tests are re-marked by senior examiners/markers who are not aware of the original marks awarded for each test section - Writing, Reading, Listening, Speaking.
  • Your test centre is then notified of the re-mark result and if the mark has changed, they issue a new Test Report Form (TRF).

When can I apply for an Enquiry on Results?

The request for a re-mark must be made within six weeks of the date shown on your Test Report Form (TRF). You may ask to re-mark the whole test or any part of it (Listening, Reading, Writing or Speaking).

How much does an Enquiry on Results cost?

You must pay an enquiry fee, which is fully refunded if your band score changes. Contact your local test centre for more information about fees.

How long will the Enquiry on Results process take?

Your result will normally be available in 2 to 21 days, depending on several factors including the number of sections requested for re-mark. If you have not received a response after 28 days, please contact your test centre.