The IELTS results process
What to do if you didn't get the IELTS score you need?
FAQs about IELTS results
You will only receive one copy of your Test Report Form – unless you are applying to Citizenship and Immigration Canada (CIC) or United Kingdom Visas and Immigration (UKVI) – in this case, you can receive two. Up to five (5) copies of your TRF will be posted to the relevant institution(s) you have listed on your IELTS application form. Regular postage is free of charge. Charges for courier services and/or overseas postage will be passed onto you.
Additional TRFs beyond these five can be requested from the test centre which issued the TRF. Please note, an administration fee may be charged for additional TRFs. If you have lost your TRF, please contact the test centre which issued your TRF.
At any time within two years of sitting the test, you can apply to your test centre for up to five additional copies of your original test report form. These copies will NOT be sent to you, but can be sent to universities, embassies, consulates etc. on your behalf. You will only ever receive ONE personal copy of your Test Report Form.
If the test centre where you took your test has closed we can still send a copy of your Test Report Form to any receiving organisation for the first two years after your test.
To request a Test Report Form you will need to complete an application form for additional TRFs. It is very important that you complete your family and given names exactly as they appear on your identification document. Submit the form by clicking the Submit button at the end of the form.Include a scanned copy of the passport or identification document that you used when you sat the test (this is done after you click the submit button on the application form).
- Wait a few hours and try again! The server dispatches results in batches to avoid overload and depending on when you login, you may have to wait a little bit.
- Double check all of your details. Make sure you've correctly entered your name and passport number.
- Contact your test centre. If you still cannot access your results, contact the centre where you took your test.